Leaving Venice, Italy for Vienna, Austria

We hated to leave Venice on Sat., May 7, but had reserved seats for the long seven-hour trip to Vienna, Austria. This was the weird train trip where a rude Austrian woman claimed she had the tickets to our seats - and actually she did. But we were there first and weren't moving. It was interesting as she spoke no English and we spoke very little - ah, no -German. The conductor didn't care as there were plenty of open seats. A nice Austrian man sitting across from us explained in almost perfect English that they double book reserved seats all the time. This woman had been so loud and rude, though, it practically ruined the trip for Marti.